FAQ

Q: Can I return or exchange an item I've purchased? A: We strive to provide all necessary information to help you make the best purchase decision. At this time, we do not offer returns or exchanges. Please review your order carefully before finalizing it.

Q: How long does it take for an order to ship? A: Our goal is to get your order to you as quickly as possible. All orders are processed and shipped within 2-3 business days. You'll receive a confirmation email with tracking information as soon as your order ships.

Q: Are the prices listed on the website final? A: The prices displayed on our website do not include taxes. Applicable sales tax will be calculated during checkout based on your shipping address and the current tax rates.

Q: How are taxes calculated for my purchase? A: Sales tax is calculated according to the shipping address and the current tax rates applicable to that location. The total tax amount will be displayed at checkout before you confirm your order.

Q: How can I track my order? A: Once your order is shipped, you will receive an email with your tracking information. You can use this information to monitor the delivery status of your package on the carrier's website.

Q: What payment methods do you accept? A: We accept all major credit cards and PayPal. Payment methods are selected during the checkout process.

Q: Is it safe to order from your website? A: Absolutely. Our website uses SSL encryption to protect your personal and payment information. We do not store your credit card details after the transaction is completed.

Q: I have a question that isn't answered here. How can I contact you? A: If you have any additional questions or concerns, please do not hesitate to contact our customer service team. You can reach us through our website's contact form, or directly via email at traffickjamheroes@gmail.com.